Refund & Return Policy

Due to the personal nature of jewelry products, we currently do not accept returns or exchanges unless the item received is damaged, defective, or incorrect.

Damaged or Incorrect Products

If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with:

Order Number
Product Images
Unboxing Video

After Verification

We will provide a replacement or store credit once your claim has been reviewed.

Non-Returnable Items

Used products
Products without original packaging
Items damaged after delivery
Change of mind purchases

Refunds

Approved refunds will be processed within 5–7 business days to the original payment method.

Still have a question?

We'd love to help — drop us a note.

support@girlygrove.in